Privacy Policy

When you book a room or contact us, we may collect the following information:

• Name and contact information (phone number, email address)
• Party size and booking preferences
• Payment information (processed securely through our payment processor)
• Age verification information for alcohol service compliance

We use the information we collect to:

• Process your bookings and reservations
• Communicate with you about your visit
• Comply with legal requirements (age verification for alcohol service)
• Improve our services and customer experience
• Send promotional offers (only with your consent)

We implement appropriate security measures to protect your personal information:

• Secure storage of customer information
• Limited access to personal data by authorized staff only
• Secure payment processing through trusted payment processors
• Regular security audits and updates

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors to complete transactions
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

Our website may use cookies and similar tracking technologies to enhance your experience:

• Essential cookies for website functionality
• Analytics cookies to understand how visitors use our site
• Marketing cookies (only with your consent)

You can control cookie settings through your browser preferences.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise any of these rights, please contact us at [email protected] or call (213) 739-0322.

In compliance with California law, we are required to verify the age of all customers for:

• Alcohol service (all customers in room must be 21+)
• Late-night access after 10 PM (all customers must be 18+)

Valid government-issued photo ID is required. We do not accept fake IDs or photo copies as per legal requirements.

Our services are not directed to children under 18 years of age after 10 PM. We do not knowingly collect personal information from individuals under 18 for late-night services. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Last Updated: November 2025

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: